Applying for a Motability Vehicle

Check Your Eligibility

You must be receiving one of the following benefits:

• Higher Rate Mobility Component of the Disability Living Allowance (DLA)

• Enhanced Rate Mobility Component of the Personal Independence Payment (PIP)

• Armed Forces Independence Payment (AFIP)

• War Pensioners' Mobility Supplement

Ensure you have at least 12 months remaining on your award.

Explore Your Vehicle Options

• Visit the Motability Scheme website to:

  • Browse available cars, scooters, or powered wheelchairs.

  • Use their Car Search Tool to find vehicles within your allowance.

• Decide whether you want a car, a Wheelchair Accessible Vehicle (WAV), or a powered wheelchair/scooter.

• Check if there are any advance payments for your chosen vehicle (some vehicles may require an upfront cost).

Choose a Dealer

• Use the dealer locator tool on the Motability website to find an approved dealer near you.

• Contact the dealer and schedule an appointment to:

  • Discuss your needs.

  • Test drive vehicles if required.

  • Explore optional extras and adaptations (if needed).

Prepare Required Documents

• Proof of ID (e.g., passport or driving licence).

• Certificate of Entitlement for your mobility benefit.

• Driving Licence (if you or someone else will drive the vehicle).

• Names and details of any additional drivers you want on the insurance policy.

Visit the Dealer

• Meet with the dealer and finalise your choice of vehicle.

• Confirm any adaptations or modifications you need (some are free under the Motability Scheme).

• Complete the order form with the dealer. They will guide you through the paperwork.

Insurance and Servicing

• The vehicle comes with a comprehensive insurance package, breakdown cover, servicing, and maintenance—all included in the lease.

• Confirm the start date of your lease and the delivery date for your vehicle.

Confirm Delivery

• Wait for the delivery date or arrange to collect your vehicle.

• On delivery or collection:

  • Inspect the vehicle.

  • Familiarise yourself with its features.

Final Thoughts

• Your mobility benefit will be paid directly to Motability Operations Ltd during the lease.

• Standard leases run for 3 years (or 5 years for WAVs).

• At the end of your lease, you can renew it, choose a new vehicle, or return the vehicle if no longer needed.

For more assistance, contact the Motability Scheme Customer Services at 0300 456 4566.