Disabled Bus Pass and Disabled Railcard

Part 1: Applying for a Disabled Bus Pass

Check Eligibility

Eligibility criteria vary by local council, but common qualifications include:

• A mental health condition that severely impacts your ability to use public transport.

• A physical health condition that severely impacts your ability to use public transport.

• A neurodevelopmental condition like autism, ADHD, or similar diagnoses.

• Evidence that your condition affects your ability to drive or obtain a driving licence under the Road Traffic Act 1988.

Visit Your Local Council's Website

• Search for your council's page using the term: "[Your council name] disabled bus pass application."

• Find the online or downloadable application form for the pass.

Gather Required Documents

• Proof of your condition (examples include):

  • A letter from your GP, specialist, or mental health professional.

  • Evidence of benefits such as PIP with a mobility or daily living component.

• Proof of identity (passport or driving licence).

• Proof of address (utility bill, bank statement, or council tax bill).

• Passport-sized photo (if required).

Submit the Application

• Complete the application form (either online or paper-based).

• Upload or attach the required documents.

• Pay any associated fees (some councils may charge a small fee for processing).

Await Processing

• Councils typically take a few weeks to review and process applications.

• If approved, the bus pass will be sent to your registered address.

Use Your Pass

• The disabled bus pass usually allows for free or reduced travel on eligible bus services.

• Check any restrictions (e.g., specific times).

Part 2: Applying for a Disabled Railcard

Check Eligibility

You may qualify for a Disabled Railcard if you:

• Have a condition such as a neurodevelopmental disorder or mental health condition that affects travel.

• A physical health condition that severely impacts your ability to use public transport.

• Are receiving PIP or DLA, or have a letter from a medical professional confirming your eligibility.

Gather Supporting Documents

Prepare one of the following:

• Your PIP or DLA award letter showing your entitlement.

• A signed and dated letter from a doctor or healthcare professional confirming:

  • Your condition.

  • How it impacts your ability to travel.

• Evidence of benefits like Attendance Allowance or War Pension Mobility Supplement (if applicable).

Apply Online or By Post

• Visit the Disabled Persons Railcard website: www.disabledpersons-railcard.co.uk.

• Fill in the online application form, or download a paper form to complete by hand.

• Provide:

  • A digital or passport-style photograph.

  • Your supporting document.

  • Payment details (£20 for 1 year or £54 for 3 years).

Submit Your Application

• Online: Upload your photo and documents, then complete payment.

• By Post: Send the form, documents, photo, and cheque/postal order to the address provided on the form.

Await Confirmation

• Online applications are typically processed within a few days.

• Postal applications can take longer (up to 10 working days after receipt).

Use Your Railcard

• Once approved, you’ll receive your Railcard by post.

• Use the card to get 1/3 off rail fares for you and a companion.

• Present it when purchasing tickets and during travel.

Final Thoughts

If you need assistance with either application:

• Bus Pass: Contact your local council’s transport department.

• Railcard: Call the Disabled Persons Railcard helpline at 0345 605 0525.

If you need help due to your condition, ask a friend, family member, or support worker to assist you.