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Health and Appointments

Couple speaking to pharmacist

Identifying Health Service Needs

It can be challenging to figure out which health service you need to see, and knowing how to navigate the healthcare system effectively.

Here's a step-by-step guide to help you with identifying health service needs.

Waiting room at the doctor

Booking Appointments (Doctor)

Making a doctor’s appointment can be stressful. However, breaking it down into manageable steps and preparing in advance can help reduce anxiety and make the process easier.

Here's a step-by-step guide to help you with booking appointments with a doctor.

Dentist chair

Booking Appointments (Dentist)

Making and attending a dentist appointment can be a challenging experience. The process can feel overwhelming, but breaking it down into clear steps and preparing for each stage can help reduce stress and make the experience more manageable.

Here's a step-by-step guide to help you with booking appointments with a dentist.

Person trying on glasses

Booking Appointments (Optician)

Making an optician's appointment and attending it can be a stressful experience.

Here's a step-by-step guide to help you with booking appointments with an optician.

Hand holding hearing aid

Booking Appointments (Hearing)

Making an appointment to test your hearing can be challenging. The process can feel overwhelming, but breaking it down into clear steps and preparing for each stage can help make the process more manageable.

Here's a step-by-step guide to help you with booking appointments with an audiologist.

Woman collecting prescription

Collecting a Prescription

It can be difficult to know what to do when you need to collect a prescription. This guide aims to be clear, predictable, and manageable to reduce stress.

Here's a step-by-step guide to help you with collecting a prescription.

Man collecting prescription

Free Prescriptions and Applying for HC2 Certificates and Prepayment Certificates

Managing medication can be difficult and can get quite expensive if you require a lot of different medications or get medication frequently. It is worth checking if you are eligible for help with these costs.

Here's a step-by-step guide to help you with managing prescriptions cost and applying for HC2 certificates and prepayment certificates.

Person explaining symptoms to doctor

How to Explain Conditions to Health Professionals

When speaking to a healthcare professional, it’s important to communicate that your experiences of treatment, symptoms, and communication may differ. This guide provides an explanation you could use to help them understand why you might not respond to treatment in the same way as someone who is neurotypical:

Here's a step-by-step guide to help you with how to explain conditions to health professionals.

Person explaining symptoms to doctor

Step-by-step Template for Explaining Symptoms

This template is designed to help you explain your symptoms clearly and effectively to healthcare professionals in the UK. This template takes into account potential communication challenges and can be used in appointments to ensure your concerns are understood.

Here's a step-by-step guide to help you with explaining symptoms.

Man sat speaking to therapist

How to Find a Suitable Therapist

Finding the right therapist who can meet your needs can feel like a big task, but breaking it down into smaller steps can make it more manageable.

Here's a step-by-step guide to help you with how to find a suitable therapist.

Call centre headset

Calling 999

It’s great that you're planning ahead for difficult situations. This guide aims to help you if you ever need to call 999 and are concerned about communication challenges.

Here's a step-by-step guide to help you with calling 999.

Group meeting with people hugging

Accessing Support for Addiction (and Smoking)

This guide includes in-depth steps for addressing addiction (alcohol, drugs, nicotine), practical strategies for accessing support, and guidance on finding confidential help. It also highlights ways to manage anxiety about seeking support and who can assist you in the process, such as support workers or trusted individuals.

Here's a step-by-step guide to help you with accessing support for addiction (and smoking).

Two people looking at an X ray

Preparing for Medical Tests (e.g., Blood tests, Scans)

Preparing for medical tests (e.g., blood tests, scans, or other diagnostic procedures) can feel overwhelming. This guide provides detailed, accessible steps to help you prepare, manage anxiety, and access support. It also includes resources and contacts for additional help.

Here's a step-by-step guide to help you with preparing for medical tests (e.g., blood tests, scans).

Doctor looking at laptop

Reasonable Adjustment Recommendations on Medical Records

If you have health difficulties, adding a 'Reasonable Adjustment Recommendation' to your NHS medical record can help ensure healthcare staff are aware of your needs and can support you appropriately during appointments. This guide provides detailed steps, examples, and resources to help you navigate the process.

Here's a step-by-step guide to help you with reasonable adjustment recommendations on medical records.

Two people sat opposite one another

Getting Support from an Occupational Therapist

This guide provides detailed steps to access occupational therapy (OT) support and includes an in-depth explanation of how an OT can assist with different aspects of daily life. Practical examples and resources are provided to make the guide comprehensive and actionable.

Here's a step-by-step guide to help you with getting support from an occupational therapist.

Lower half of two people opposite each other

Getting Support for Mental Health (Urgent and Talking Services)

This guide provides a detailed breakdown of the steps to access mental health support, including urgent help, talking therapies, and text services. The aim is to make each step manageable, particularly if you are in crisis or feeling overwhelmed.

Here's a step-by-step guide to help you with getting support for mental health (urgent and talking services).

Woman getting help from physiotherapist

The Roles of Various Healthcare Professionals

This guide provides a detailed breakdown of various healthcare professionals you may encounter, their specific roles, and what to expect during appointments. It also covers additional professionals, such as mental health teams, gastroenterologists, and pain management teams, ensuring you have a thorough understanding of how each can support you.

Here's a step-by-step guide to help you understand the roles of various healthcare professionals.

Group learning CPR on a dummy

Choking and CPR

It is difficult to know what to do if someone is choking or requires CPR. This guide includes steps, example scripts, safety tips, and links.

Here's a step-by-step guide to help you understand when someone is choking or requires CPR.

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