The Sunflower Lanyard Scheme
The Sunflower Lanyard Scheme is a discreet way for individuals with hidden disabilities, to signal to others that they may require additional support, understanding, or patience. The lanyard is green with a pattern of bright yellow sunflowers and is widely recognised across the UK.
Key Features of the Scheme:
It is voluntary and free to wear.
There is no requirement to prove your condition or disability.
It is recognised in many public places, including airports, supermarkets, train stations, and hospitals.
Here's a step-by-step guide to help you understand the Sunflower Lanyard Scheme.

How Can It Help in Social Situations?
Wearing the sunflower lanyard can:
Communicate Your Needs Without Words:
It indicates to staff and others that you may need help, such as more time to process information or support with tasks.
Encourage Patience and Understanding:
People are more likely to approach with sensitivity and give you the time or space you need.
Provide Access to Assistance:
Many organisations train their staff to recognise the lanyard and offer specific accommodations, such as:
Priority access or queuing assistance.
Additional explanations or adjustments in services.
Quiet spaces or alternative arrangements.
Reduce Stress in Public:
Knowing that others are aware of your needs can make navigating social or public settings less overwhelming.
Where Can You Get a Sunflower Lanyard?
You can obtain a sunflower lanyard from the following places:
In-Person:
Supermarkets:
Tesco: Available free at customer service desks. Ask a staff member for assistance.
Sainsbury’s: Many branches offer lanyards free of charge; inquire at the customer service desk.
Morrisons: Available at the customer service desk in most stores.
Asda: Sunflower lanyards can be requested at customer service counters.
Airports:
Heathrow Airport: Available at assistance desks in every terminal.
Gatwick Airport: Obtain a lanyard at any assistance point.
Manchester Airport: Visit the Special Assistance desk to request a lanyard.
Train Stations:
Larger stations like London Euston, Birmingham New Street, and Leicester Railway Station often provide sunflower lanyards at their customer service desks.
Online:
Hidden Disabilities Store:
Purchase lanyards directly from the official website: Hidden Disabilities Store.
Kits are available with lanyards and ID cards to explain your specific needs.
Local Organisations:
Disability charities and support groups often distribute sunflower lanyards for free or a small donation.
Check with local branches of organisations like Mencap or Scope.
Hospitals and GP Surgeries:
Many NHS trusts support the scheme. Ask at reception or the Patient Experience Team if sunflower lanyards are available at your hospital or surgery.
Additional Guidance for Using the Lanyard
Pair It with Other Communication Tools:
Attach a card to your lanyard explaining your specific needs, such as:
"I may need extra time to process information."
"Please speak clearly and directly to me."
Carry a Backup Plan:
Have a pre-written note or message on your phone explaining what you need, in case additional clarification is required.
Use It During Travel:
Airports, train stations, and public transport services often offer assistance if you are wearing the lanyard. Look for signs indicating where to find help.
Explain It to Others If Needed:
If someone doesn’t recognise the lanyard, you can use a note or pre-written card to explain what it means.
Feedback to Organisations:
If you find the scheme isn’t well recognised in a location, consider providing feedback to encourage better awareness.
How to Access Help
If you need more information about the sunflower lanyard or assistance, here’s how to contact key organisations:
Hidden Disabilities Sunflower Scheme:
Website: www.hiddendisabilitiesstore.com
Email Support: info@hiddendisabilitiesstore.com
Phone: 0330 912 0007 (Monday–Friday, 9am–5pm)
Local Support:
Citizens Advice:
Website: www.Citizensadvice.org.uk
Phone: 0800 144 8848
Transport Help:
National Rail Enquiries: www.nationalrail.co.uk
Network Rail Assistance Line: 03457 11 41 41
Final Thoughts
The sunflower lanyard can significantly ease social interactions by non-verbally communicating your needs and ensuring others approach with understanding and patience.